The 2023 State of CRM in Professional Service Firms

Mar 13

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In November 2022, PipelinePlus conducted the second installment of its market-wide study on Client Relationship Management (CRM) software adoption and utilization in Professional Services firms (and its seventh study on CRM in law firms). This white paper is a continuation of similar studies conducted since 2015. It examines trends in CRM use based on the responses of 251 U.S. Professional Services firms, including legal, accounting, financial advisory, AEC, and consulting industries. Download the white paper below.

Download White Paper

Alyssa Browning

The 2023 State of CRM in Law Firms

PipelinePlus delivers measurable growth and stability for professional services firms by strengthening revenue pipelines, creating leadership communities, and supporting strategy execution.